By Erin Wawok



Over time, the software has drastically changed to match evolving technology and consumer demands. In the past, you had to install software from physical disks, but now it is available on the cloud. 

Software as a service, or SaaS, is used by companies of all sizes in all industries, including eCommerce. Oracle, Salesforce, and even us here at Listing Mirror offer eCommerce SaaS solutions. 

However, there are still many damaging myths floating around about SaaS that prevent many businesses from taking advantage of it. Today, we’ll break down these myths to reveal the truth of SaaS. 

Defining SaaS

SaaS is software that you can access via the internet. Formerly, it had to be installed on individual computers or loaded onto a server for access. Along with the switch to being based on the internet, Saas also has a different revenue model than old-school software. Instead of buying software licenses, customers subscribe to the software as a service. SaaS companies offer different payment models, but many charge monthly subscription fees with different tiers available. 

Benefits of Saas for eCommerce

Prior to SaaS, open-source software was the norm in eCommerce. SaaS eCommerce platforms and solutions offered a cost-effective, simple solution that drastically reduced the barrier to entry in eCommerce. Startups and small businesses were the first to adopt SaaS, but many others now use it as well. Here are some of the top benefits of SaaS for eCommerce:

  • Often requires less timely implementation and maintenance. 
  • The software provider handles security and updates. 
  • Speed and agility to future changes. 

Addressing Common SaaS Myths 

There were many doubts about SaaS in its early days. At the time, enterprises preferred end-to-end software, and they did not think SaaS would be a good option for enterprises. However, SaaS quickly gained popularity with smaller businesses, and it soon advanced to the point where it’s a great alternative to on-premise software. 

Even so, some organizations are still hesitant to replace their software with a SaaS solution. Here are some of the common myths that cloud the truth about SaaS:

Myth: Saas Is not intended for high-end enterprises 

Truth: Saas has improved greatly since its inception, and it’s now an excellent solution for enterprises at all levels. 

SaaS began as something used by smaller, newer businesses. This is common for new technologies, they tend to disrupt smaller segments first. But SaaS is no longer restricted to smaller organizations. Enterprises of all sizes can enjoy the benefits of SaaS, like the agility and innovation it facilitates. 

Myth: SaaS poses a security vulnerability. 

Truth: SaaS applications are now very secure. 

It’s true that SaaS is a shared resource, but this only means you can expect robust security. Providers will be able to offer more security resources and updates than a single organization would be able to manage on its own. 

Myth: Enterprises need open-source software to get the enterprise features

Truth: This used to be the case. You had to turn to open source software for specific needs. This is not the case anymore!

SaaS platforms provide exceptional functionality, as eCommerce platforms and for other eCommerce services as well. It’s easy to work with SaaS platforms to get the enterprise-level systems and features you need. 

Myth: SaaS is not customizable

Truth: Each SaaS product provides a different level of customization. 

Many SaaS products allow you to customize them immensely without adjusting anything in the source code. Self-hosted platforms can present many limitations, especially with customer checkout. With SaaS, you can integrate APIs and combine the best technologies in omnichannel eCommerce. 

Myth: SaaS is too expensive 

Truth: While SaaS has a monthly subscription cost, it’s not more expensive than open-source software when you consider all costs. 

At first glance, it can seem like SaaS is more costly than other software options. However, you should consider all costs, including the effort it takes to deal with the software. SaaS lightens the load for your administrative team and IT employees. While you do pay a set monthly fee, you won’t have to pay a huge one for licensing, and you won’t have to pay for regular maintenance

Myth: Every SaaS option is the same

Truth: There are many unique SaaS options available. 

SaaS software is not all the same. Different solutions include different features, processes, costs, etc. There are now many different choices for SaaS software providers, so choosing a reputable one that meets your needs is important. 

Is software dead?

Software is not obsolete, it just looks a bit different than it did years ago. SaaS reduces the dependence on developers and has grown beyond its initial limitations. 

Whether you host your site on an open-source or SaaS platform, we know a SaaS solution that can help your eCommerce business: Listing Mirror. Our #1 multichannel eCommerce software streamlines Listing Management, Order Fulfillment, Inventory Syncing, & Warehouse Management. Find out how our listing software can help your eCommerce business today by starting your risk-free 14-day trial. Click the button below to get started!

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Erin Wawok

Erin is the Co-Founder of Listing Mirror.