COVID and eCommerce

The Future of eCommerce Retail in the Post-Pandemic World

COVID-19 undoubtedly transformed the retail industry and had major impacts on eCommerce.  Buy-online pick-up in-store options were slow to adopt prior to the pandemic, but curbside and similar omnichannel offerings accelerated years into the future during COVID-19.  Without much of a choice, even those who were anti-online shopping changed their tune. Curbside pickup, eCommerce, and …

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