How to Get More Product Reviews

February 22 2018 IN Ecommerce How to Get More Product Reviews


Product Reviews are a Very Important Part of Ecommerce Sales

Product reviews and customer testimonials are some of an ecommerce seller’s best marketing resources.

And a seller doesn’t have to do much other than convince customers that already love a product to tell the world about it.

Over 70% of consumers admit to checking out a product review before purchasing an item. In fact, we don’t remember the last time we thought about purchasing an item before seeing what other buyers were saying about it.

Product reviews establish credibility for an ecommerce business, offer additional information to buyers considering an item, and reduce the amount of returns you’ll have to handle later.

Here are a few tips to get more product reviews, establish your brand, and kick ecommerce butt:

1. Ask your buyers.

Sometimes you must ask buyers to leave a product review, otherwise they won’t think about it.

An email reminder is a good way of doing this. A few days after a purchase is delivered, send an email asking for a product review. The time frame is important because you want the product to be fresh in the buyer’s mind.

Want to expand your sales reach and customer base?
Try Listing Mirror Risk Free for 14 Days!

Schedule Call Now

Sell More. Work Less.

2. Give buyers a reason to review you.

Adding a thank you note or unique packaging can go a long way with buyers. Many people will notice a little extra effort from a seller and feel more satisfied with a purchase and obligated to leave a review.

3. Reward buyers.

We’re all human. People are more likely to do something when there’s an incentive.

This could be in the form of a coupon or discount off a future purchase, but DO NOT pay for reviews. This will get you flagged on most ecommerce marketplaces.

4. Host a social media contest.

Social media contests are a fun way to gain brand exposure and interact with current customers.

Comments, likes, and shares are common ways to earn entries in a social media contest. So why not ask for reviews in exchange for an entry? This all goes back to the idea that people are more likely to do something when there’s an incentive.

Things to Keep in Mind

No matter how your ecommerce business goes about getting more product reviews, there are a few rules of thumb.

Make your review process convenient for the buyer and always respond to their feedback – positives or negative!

Nothing turns off a buyer quicker than a confusing and time-consuming product review. Most people won’t take the time for that… unless they’re really unhappy with their shopping experience.

But either way, you should respond to all product reviews – either thanking them for the positive feedback or asking how you can fix their issue.

Product reviews are one of the easiest and affordable ways to market an ecommerce business. Sell awesome products, provide awesome customer service, and ask your buyers for their honest opinions.

Sell More. Work Less.


Enable your business to do more, with less!
Become a Multi Channel Pro!

Latest Posts

How to Reduce Operational Costs of Your Ecommerce Business

March 8, 2019

Selling on Amazon and eBay and Other Marketplaces!

March 5, 2019

Using Amazon Multi Channel Fulfillment for eBay

March 1, 2019

Sell More on the Walmart Marketplace

February 26, 2019

How To Sell More On eBay!

February 21, 2019

Is Amazon MCF Right for my Business?

February 19, 2019

Why You Need Order Processing Software for Your Ecommerce Business

February 13, 2019

10 Tips for Better Amazon Inventory Management

February 8, 2019

The Best Listing Software for eBay and Amazon

February 4, 2019

The USPS Postage Rate Increases for 2019 and Online Retailers

January 31, 2019
Sell More. Work Less.

Sign Up Now!



Even More Posts
What is Google Shopping Promotions and How to Use It
January 29, 2019
Increase Your eCommerce Conversions With More Media
January 23, 2019
Setting Ecommerce Sales Goals in 2019
January 21, 2019
International Multi-Channel eCommerce: What You Need to Know
January 17, 2019
Selling on Multiple Marketplaces
January 15, 2019
Amazon Sellers Event/Meetup ASGTG 2019 - Listing Mirror on the Road!
January 11, 2019
Prosper Show 2019 in Vegas - Listing Mirror on the Road!
January 10, 2019
Multi-Channel Inventory Management for Ecommerce
January 5, 2019
Want to Increase Your Amazon Sales?
January 4, 2019
Using Social Media to Boost Your eCommerce Sales
December 26, 2018
What Pro Amazon Sellers Know: Amazon Hints and Tips
December 18, 2018
Why Multi-Channel eCommerce Matters
December 12, 2018
5 Critical Things Every Amazon Seller Should Know
December 6, 2018
The Past, Present, and Future of Multi-Channel eCommerce
November 27, 2018
Why You Should Sell on Walmart Marketplace Now
November 19, 2018
Boost your Sales, with ease.

Sign Up for Demo!